Frequently Asked Questions

INGREDIENTS:

  1. Are your bars Vegan?

    Yes! All of our bars are made with plant-based ingredients. What you see on each ingredient list is everything inside each bar.

  2. Are your bars Gluten-Free?

    No - At this time, our products are NOT gluten-free. The Oats we use are Gluten-Free Oats, however, the facility we produce in is not Gluten-Free Certified, which may inadvertently lead to trace elements of cross-contamination.

  3. What does Clean-Label mean?

    Clean-Label means that our products do not contain any preservatives, refined sugars, or filler ingredients. Additionally, the ingredients we do use and our final product are very minimally processed.

  4. What are the allergens for each bar?

    • CLIMBER bar contains: Almond, Coconut

    • RUNNER bar contains: Almond, Coconut, Walnut

    • CYCLIST bar contains: Almond, Coconut, Cashew

      All of our products are made in a facility that also processes Peanuts, Tree Nuts, Soy, Wheat, Egg, and Milk.

  5. The nutrition label shows ‘Added Sugars’, where are those coming from?

    The added sugars in each bar are coming only from our Agave Nectar - a plant-based sweetener that comes from the Agave plant. The FDA requires that we disclose Agave as an ‘added sugar’ despite it being a plant-derived Fructose sugar. All the other sugars listed come directly from the remaining ingredients and, by FDA standards, are not considered ‘added’.

    Fructose sugar, also known as sugar from Fruit, reacts differently in your body than Sucrose, also known as table sugar. Unlike Sucrose, Fructose DOES NOT cause spikes in insulin and blood sugar.

    Sugar gets a bad wrap in today’s health-driven world, but it is still a critical nutrient in sports nutrition. Athletes tend to burn through Glycogen stores (where your body stores broken down carbs & sugars) very quickly, therefore, your carbohydrate and sugar intake should be increased to prevent your body from depletion (AKA bonking). Instead of strictly avoiding sugar during athletic performance, take a moment to evaluate the source of sugar and assess what will work best for your body.

FUNCTION:

  1. What does ‘Functional Energy’ mean?

    If all food is energy, why do we use the term' ‘Functional Energy’ to describe our bars? We call them ‘Functional Energy’ bars because we chose each ingredient for each bar for a very specific reason. Looked for ingredients that suit what each specific activity needs to sustain energy and support holistic elements of recovery. In addition to the ingredients, we tailored the texture/consistency of each bar to meet the unique digestive needs of each sport. CLIMBER is going to have a much more coarse texture to encourage the slower burn during the anaerobic sport, while CYCLIST/RUNNER have a smoother texture to increase the speed of digestion for the aerobic sports (also, so you don’t feel like you have something sitting in your stomach).

    For more information specific to each bar, including why we chose each ingredient for each bar, please visit the product pages.

  2. Why are they focused on specific sports?

    We set out to challenge the ‘one-size-fits-all’ energy bar and develop a product that was unique to a specific sport/activity. 

    You wouldn’t train for long-distance running, the same way you train for a climbing comp or a swim meet, so why treat your nutrition that way. We set out to choose all real-food ingredients that were individually selected with the goal of helping you properly fuel for your sport and support your unique recovery needs.

  3. What are the Recovery health claims based on?

    On each package you’ll notice that we specify the intent of each bar is to help you ‘X’ Harder + Recover Faster and that our products help Support specific elements of recovery.

    To be clear: These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease or chronic sources of pain & inflammation.

We know there’s a fine line between health claims and health facts - We feel strongly that the nutritional expertise of our co-founder, Darshan Shah, MD, & studies used in the formation of our recipes use facts to verify the unique benefits of the ingredients we selected.
No single method of training, nutrition, diet, etc. is going to help an athlete become world-class in their sport. Instead, we simply understand that nutrition plays a big role in performance and aimed to use proven ingredients to help build tailored nutrients into your body.
If you have any questions or concerns about your unique needs, please consult your doctor and/or a nutritionist.
If you have questions about our products, please feel free to contact info[at]craftedenergy.com

 

MISCELLANEOUS:

  1. Do you make multiple flavors for each activity?

    At this time, we only make one flavor profile for each sport.

    That said, if you are an ENDURANCE athlete, we’d recommend using CYCLIST or RUNNER as interchangeable options.

    Each bar has unique recovery nutrients that lend them to focus on that specific sport, but the texture/consistency is similar to meet endurance digestion needs, both have sufficient carb and sugar content to help prevent ‘bonking’ and keep you fueled.

  2. What is the shelf life of each bar?

    The shelf life of all our products is 12 months from the manufactured date. Each individual bar is labeled with the ‘Best By’ date for your convenience. You should not receive a product with less than 4 months shelf life remaining. 

  3. Where can I buy them local to me?

    CLICK HERE to see a map of all locations that currently carry Crafted Energy. If you do not see a location near you, you can purchase our products online (even create your own Variety Pack) & help us serve your community by telling your local retailers about us!

CUSTOMER SERVICE:

  1. How do I contact Customer Service?

    If you have any questions or issues with your order or product, please reach use via info@craftedenergy.com or on our CONTACT US page - Someone from the team will get back to you ASAP!

  2. Subscription Account
If you purchased a subscription, you can log into your account at any time to alter your subscription, delay a shipment, skip a shipment or cancel your subscription. 
If you have any concerns or trouble logging in, don't hesitate to reach out to our customer service team (info@craftedenergy.com) for support. We'll make sure you're taken care of!
  1. Returns & Refunds:
If purchased from craftedenergy.com:
If you are unsatisfied with your purchase from craftedenergy.com, you may return the product within thirty (30) days of your receipt of the product. All we ask is that the product is not used, worn, opened, or expired and in the same condition in which it was received, and in the original box and/or packaging.
To request a refund/exchange, please email info@craftedenergy.com and provide your name, original order number, the item you are returning, and whether you’re seeking an exchange/refund. Please note that you are responsible for costs incurred in mailing your product back to Crafted Energy.
Once the product is received, CRAFTED ENERGY will exchange or replace the product, or issue a refund for the price paid for the item (minus any applicable shipping or handling).
If you are returning an online purchase given as a gift, we can only refund the credit card on file. We reserve the right to deny a refund or credit if the returned merchandise does not comply with these Terms of Sale.
    If purchased from an authorized CRAFTED ENERGY retailer:
    Even if you didn’t purchase our bars directly from us, we’re here to ensure you’re happy. If for any reason, you are unsatisfied with your purchase from an authorized Crafted Energy retailer, you may return the product within thirty (30) days of your purchase of the product. All we ask is that the product is not used, opened or expired and in the same condition in which it was received, in the original box and/or packaging.
    To request a refund/exchange, please email info@craftedenergy.com and provide your name, retailer where the item was purchased, the item you are returning, proof of purchase (receipt), photo of the product, and whether you’re seeking an exchange/refund. If the Return/Exchange is approved, you are responsible for costs incurred in mailing your product back to Crafted Energy.
    Once the product is received, CRAFTED ENERGY will exchange or replace the product, or issue a refund for the price paid for the item (minus any applicable shipping or handling).
    CRAFTED ENERGY reserves the right to verify information, require a valid proof of purchase, and to deny return/exchange requests at its discretion in cases of suspected fraud or if a customer has abused the Return/Exchange policy.